{"version":"1.0","provider_name":"Hosteko Blog","provider_url":"https:\/\/hosteko.com\/blog","author_name":"Anisa Sifa","author_url":"https:\/\/hosteko.com\/blog\/author\/anisa","title":"Mengenal Customer Experience Management Pentingnya bagi Bisnis - Hosteko Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"xNxxZ3OhMS\"><a href=\"https:\/\/hosteko.com\/blog\/mengenal-customer-experience-management-pentingnya-bagi-bisnis\">Mengenal Customer Experience Management Pentingnya bagi Bisnis<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/hosteko.com\/blog\/mengenal-customer-experience-management-pentingnya-bagi-bisnis\/embed#?secret=xNxxZ3OhMS\" width=\"600\" height=\"338\" title=\"&#8220;Mengenal Customer Experience Management Pentingnya bagi Bisnis&#8221; &#8212; Hosteko Blog\" data-secret=\"xNxxZ3OhMS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/hosteko.com\/htk-blog\/wp-content\/uploads\/2023\/11\/Mengenal-Customer-Experience-Management-Pentingnya-bagi-Bisnis.png","thumbnail_width":1920,"thumbnail_height":1080,"description":"Customer experience management (CXM) adalah proses dimana bisnis melacak, memantau, dan mengatur semua interaksi pelanggan. Tujuannya adalah untuk menjamin kepuasan pelanggan melalui pengalaman yang menyenangkan. Namun sebelum Anda dapat menciptakan pengalaman pelanggan yang hebat, Anda perlu mengetahui tahapan apa saja yang harus dilalui saat membangun Customer experience management dan bagaimana membangun Customer experience management yang [&hellip;]"}