{"id":4529,"date":"2020-09-07T09:06:13","date_gmt":"2020-09-07T09:06:13","guid":{"rendered":"https:\/\/hosteko.com\/blog\/?p=4529"},"modified":"2020-10-17T02:27:17","modified_gmt":"2020-10-17T02:27:17","slug":"tools-yang-digunakan-untuk-meningkatkan-crm-customer-relationship-management","status":"publish","type":"post","link":"https:\/\/hosteko.com\/blog\/tools-yang-digunakan-untuk-meningkatkan-crm-customer-relationship-management","title":{"rendered":"Tools yang digunakan untuk meningkatkan CRM (Customer Relationship Management)"},"content":{"rendered":"

Peran teknologi sangatlah penting di era digital saat ini,apalagi bagi pemilik perusahaan atau pebisnis.Salah satunya yaitu CRM (Customer Relationship Management),apa itu CRM ?Mari kita bahas sedikit apa itu CRM.<\/p>\n

CRM(Customer Relationship Management)<\/strong> yaitu \u00a0software yang mampu mengatur kontak secara cerdas,atau untuk menjaga interaksi dengan konsumen melalui telepon dan email,lebih tepatnya membantu kita dalam meningkatkan produktivitas, penjualan hingga kepuasan konsumen.<\/p>\n

Customer Relationship Management mengumpulkan data-data pelanggan melalui berbagai saluran seperti website perusahaan,telpon,chat,email,media sosial,dan lain-lain.CRM juga akan memberikan data terperinci kepada perusahaan mengenai informasi pribadi pelanggan, riwayat pembelian, pertimbangan pelanggan ketika melakukan pembelian, dan masih banyak lagi.<\/p>\n

Lalu untuk meningkatkan CRM ini kita bisa menggunakan tools dibawah ini,lalu apa saja tools tersebut?mari kita bahas :<\/p>\n

1.ZOHO<\/h2>\n

\"\"<\/p>\n

Keunggulan Zoho untuk CRM<\/strong> yakni melacak pengeluaran marketing.Dengan adanya\u00a0campaign yang terpadu dan otomatis terintegrasi dengan penjualan,bisa membantu kamu dalam mengukur kinerja maupun laba perusahaan. Campaign\u00a0yang digunakan untuk sebuah produk dapat melalui\u00a0website,\u00a0impor data lead dan sebagainya.Fitur dalam zoho yang membantu CRM yakni fitur reports<\/strong> karena fitur ini berguna untuk menampilkan laporan mengenai modul seperti\u00a0sales metrics\u00a0dan sebagainya.<\/p>\n

2.SUGARCRM<\/b><\/h2>\n

\"\"<\/p>\n

Keunggulan SUGARCRM adalah memiliki fleksibilitas dan dari segi biaya sangat terjangkau.SUGARCRM dikenal sebagai yang terbaik. Tool ini dapat digunakan di berbagai perusahaan besar hingga UKM.Untuk SUGARCRM gratis memiliki dua lisensi yakni SUGARCRM Public License dan Microsoft Shared License. Sementara untuk yang berbayar adalah SUGARCRM Professional Edition dan Enterprise Edition. SUGARCRM pun sangat mendukung pada penggunaan database\u00a0MySQL dan MS SQL.<\/p>\n

3.SALESFORCE<\/strong><\/h2>\n

\"\"<\/p>\n

Salesforce memiliki fitur seperti\u00a0sales cloud\u00a0yang mampu untuk memaksimalkan penjualan, dan meningkatkan pendapatan serta produktivitas bisnis.<\/strong> Kamu tidak perlu khawatir mengenai keamanan dan kenyamanan penggunaannya, karena tool CRM ini sudah terintegrasi dengan sistem\u00a0cloud.Keunggulan lainnya adalah adanya fitur\u00a0salesforce platform<\/strong> and AppExchange<\/strong>\u00a0yang berguna untuk membuat aplikasi\u00a0mobile\u00a0dan\u00a0real time\u00a0yang bisa digunakan oleh lebih dari 100 ribu konsumen.<\/p>\n

4.Vtiger<\/h2>\n

\"\"<\/p>\n

Keunggulan Vtiger yakni dalam mengorganisir dan memelihara informasi yang berkaitan dengan konsumen. Fitur-fiturnya pun sangat lengkap dan membantu kinerja perusahaan.Ada fitur analytical reports<\/strong>\u00a0yang menyediakan laporan teranalisis oleh sistem. Ada pula fitur sychrinization<\/strong> yang memiliki fungsi sebagai sarana untuk sinkronisasi tool Vtiger dengan aplikasi email yang digunakan oleh perusahaan maupun bisnis.Lalu Ada juga fitur\u00a0customer relationship management\u00a0<\/strong>yakni fitur yang membantu mengelola data konsumen, seperti akun, kontak, dan prospek dari konsumen tersebut..Bisa dibilang Vtiger adalah salah satu tool CRM yang paling populer.<\/p>\n

5.HubSpot CRM<\/strong><\/h2>\n

\"\"<\/p>\n

HubSpot adalah pilihan utama bagi mereka yang ingin memulai bisnis.Dengan semua jaringan pemasaran yang Anda butuhkan di satu\u00a0software, Anda tidak perlu lagi mencari alternatif\u00a0software\u00a0pemasaran lain. Ini akan membantu Anda mencapai kesuksesan yang lebih besar di masa-masa awal membangun bisnis.Dalam hal instalasi HubSpot tidaklah sulit dan mudah digunakan di berbagai\u00a0platform.<\/p>\n

setidaknya tools diatas bisa kamu pilih untuk meningkatkan kinerja CRM,selamat mencoba \ud83d\ude42<\/p>\n

baca juga artikel dibawah ini ya \ud83d\ude42 \ud83d\ude42 \ud83d\ude42<\/strong><\/h4>\n
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CARA MEMASANG PIXEL FACEBOOK PADA WORDPRESS<\/a><\/h5>\n\n\n
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\n 5\/5 - (1 vote) <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

Peran teknologi sangatlah penting di era digital saat ini,apalagi bagi pemilik perusahaan atau pebisnis.Salah satunya yaitu CRM (Customer Relationship Management),apa itu CRM ?Mari kita bahas sedikit apa itu CRM. CRM(Customer Relationship Management) yaitu \u00a0software yang mampu mengatur kontak secara cerdas,atau untuk menjaga interaksi dengan konsumen melalui telepon dan email,lebih tepatnya membantu kita dalam meningkatkan produktivitas, […]<\/p>\n","protected":false},"author":8,"featured_media":4530,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"twitter_2392824914_2392824914":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[3],"tags":[1662,1663,1664,1660,1661,1665],"class_list":["post-4529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-hubspot-crm","tag-salesforce","tag-sugarcrm","tag-tools-yang-digunakan-untuk-meningkatkan-crm-customer-relationship-management","tag-vtiger","tag-zoho"],"featured_image_src":{"landsacpe":["https:\/\/hosteko.com\/htk-blog\/wp-content\/uploads\/2020\/09\/69856.png",497,279,false],"list":["https:\/\/hosteko.com\/htk-blog\/wp-content\/uploads\/2020\/09\/69856.png",463,260,false],"medium":["https:\/\/hosteko.com\/htk-blog\/wp-content\/uploads\/2020\/09\/69856-300x168.png",300,168,true],"full":["https:\/\/hosteko.com\/htk-blog\/wp-content\/uploads\/2020\/09\/69856.png",497,279,false]},"yoast_head":"\nTools yang digunakan untuk meningkatkan CRM (Customer Relationship Management) - Hosteko Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hosteko.com\/blog\/tools-yang-digunakan-untuk-meningkatkan-crm-customer-relationship-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tools yang digunakan untuk meningkatkan CRM (Customer Relationship Management) - Hosteko Blog\" \/>\n<meta property=\"og:description\" content=\"Peran teknologi sangatlah penting di era digital saat ini,apalagi bagi pemilik perusahaan atau pebisnis.Salah satunya yaitu CRM (Customer Relationship Management),apa itu CRM ?Mari kita bahas sedikit apa itu CRM. 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