Privacy Policy is part of our commitment to you as a Hosteko customer. Where this privacy statement will provide an explanation of how we collect personal information data, the use, storage and protection of your personal information.

What personal information do we collect from people who visit our blog, website or application?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, telephone number, credit card information, or other details to assist you when making an order at Hosteko.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information that we collect from you when you register, make a purchase, register for our news letter, respond to surveys or marketing communications, explore websites, or use certain other site features in the following ways:

  • To personalize customers and allow us to send the type of content and product offerings that you are most interested in.
  • To improve our website to better serve you.
  • To enable us to serve you better in responding to requests for services to customers.
  • To manage content, promotions, surveys or other site features.
  • To process your transaction quickly.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

We always try to give the best to secure our site. We do periodic checks and always do udates for the operating system or script that we use to make your visit to our site as safe as possible. poss
Your personal information is on a special server and can only be accessed by a limited number of people who have special access rights to the system, and are required to maintain the confidentiality of information. In addition, all sensitive information you provide is encrypted through Secure Socket Layer (SSL) technology. We implement various security measures when users place orders, submit or access their information to maintain the security of your personal information.

Do we use ‘cookies’?

Yes. Cookies are a bit of text sent to your browser by the websites you visit. Cookies help websites remember information about your visit, such as your chosen language and other settings. This can make your next visit easier and the site becomes more useful for you. Cookies play an important role. Without it, using the web would be a far more difficult experience.

We use cookies for various purposes. For example, we use cookies to help us remember and process items in your shopping basket. Cookies are also used to help us understand your preferences based on previous or current site activity, which allows us to provide you with better service. We also use cookies to help us collect aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you every time a cookie is sent, or you can choose to turn off all cookies. You do this through browser settings (such as Internet Explorer). Each browser is a little different, so see your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some website features will be disabled. This can affect your search experience and user experience will be more efficient with cookies enabled, because some of our services will not function properly. However, you can still order on websites without cookies.

We use cookies to:

  • Helps remember and process items in the shopping basket.
  • Understand and save user preferences for subsequent visits.
  • Compilation of aggregate data about site traffic and site interactions to offer better site experience and tools in the future. We can also use trusted third-party services to track information on our behalf (For example: visitor visit statistics etc.).

Third Party Disclosures

We do not sell, trade or transfer to other parties about your personally identifiable information. unless we give you advance notice. This does not include hosting partners and other parties who help us in operating our website, to facilitate our business to serve you. As long as the parties agree to maintain the confidentiality of this information. We may also release your information when we believe that the release is in compliance with the law, enforce our site’s policies, or protect our property or the rights, property or security of others. However, visitor information that cannot be personally identified can be given to other parties for marketing, advertising, or other uses.

Third party link

Sometimes, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore we have no responsibility or obligation for the content and activities of these related sites. Nevertheless, we strive to protect the integrity of our site and receive feedback about these sites.

Privacy Protection

We Hosteko.com are responsible for maintaining the confidentiality of customer data that has been registered with us, including home address, email, phone number, product / service owned at hosteko.com. Customer information that is open to the public is with the consent of the customer (such as Domain ownership data). Hosteko.com has the right to provide customer data to the applicable law in Indonesia and has been regulated in the applicable laws in Indonesia. Including applicable international law.

Service user information

The information we send to customers in the form of e-mail, telephone / sms, or mail is a complete form of the service we provide. (such as billing information, products / service orders, ticket support, and or promos). Hosteko.com has the right to request additional information regarding your identity, or other information intended for security.

Log and History

Our system uses IP registrars to manage our services, track access and investigate the actions that occur

Accuracy of Customer’s Personal Data and Changes in Customer’s Personal Data

We hosteko.com will never change customer data without customer approval. And we have the right to request additional information if the customer wants to make accuracy and / or changes to customer data.

GDPR Specific Guide

If you are a resident of Europe, you have the right to access the personal information we have about you and request that your personal information be repaired, updated or deleted. If you want to use this right, please contact us through the contact information below. In addition, if you are a European resident, we note that we process your information to fulfill contracts that we may have with you (for example if you make orders through the Site), or for the use of our legitimate business interests listed above.
In addition, please note that your information will be transferred outside Europe, including to Indonesia.

Data Retention

When you place an order through the Site, we will retain your Order information for our records except and until you ask us to delete this information and you are a resident of the European Union (EU).

Changes to the Privacy Policy

We can do changes to the Privacy Policy at any time without prior notice, and we will write every change on the Privacy Policy page.

Contact us

You can contact us or if there are questions regarding the Privacy Policy that we have determined by emailoffice@hosteko.com